This Privacy Policy explains what personal data jilimk collects from players in the Philippines, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this page carefully so you know exactly how your data is handled when you use our platform.
A plain-language breakdown of the personal data jilimk collects and the reason behind each type
When you create a jilimk account, we collect your full name, date of birth, residential address in the Philippines, and contact details including your mobile number and email address. This information is required to verify that you meet the minimum age requirement and to confirm your identity before we activate your account.
We may also ask you to submit a government-issued ID and a selfie during the verification process. This data is used solely for identity verification and regulatory compliance and is never sold to third parties. Keeping this information accurate and up to date is your responsibility as an account holder.
We automatically collect information about how you interact with the platform, including the games you play, the bets you place, pages you visit, session duration, and the device and browser type you use to access jilimk. This data helps us ensure the platform functions correctly on your device and allows us to identify and fix technical issues quickly.
Usage data also helps us understand which features Filipino players find most useful so we can continue improving the experience. We do not use this data to build profiles for resale or for targeted advertising outside the platform. All usage logs are retained only as long as operationally necessary.
When you deposit or withdraw funds on jilimk, we collect the transaction amount, payment method type, transaction reference numbers, and timestamps. We do not store full card numbers or complete banking credentials on our servers — sensitive payment details are processed through secure third-party payment processors who are bound by their own data protection obligations.
Transaction records are retained for the period required under applicable Philippine financial regulations and may be reviewed internally if a dispute, fraud investigation, orregulatory inquiry arises. If you have questions about a specific transaction, our support team can assist you at [email protected] using the reference data associated with your account.
We keep your information internal — here is the full picture of how it moves within and outside the platform
jilimk uses your personal data exclusively to operate and improve the platform for players across the Philippines. Your information is never sold, rented, or traded to third-party marketers or data brokers under any circumstances. Internal access to your personal data is restricted to staff and systems that have a legitimate operational need — for example, the support team when resolving an account query, or the compliance team when conducting identity verification reviews.
We may share limited data with trusted third-party service providers such as payment processors, identity verification partners, and technical infrastructure providers who assist us in running the platform. Every such provider is contractually required to handle your data securely and only for the purpose we have specified. They are not permitted to use your data for their own marketing or to share it further without our explicit authorisation.
There are limited circumstances in which jilimk may be required by law or by a competent regulatory authority to disclose certain personal data. These include valid court orders, lawful requests from Philippine government agencies, or situations where disclosure is necessary to prevent fraud, money laundering, or other criminal activity. In all such cases, we disclose only the minimum information required to comply with the legal obligation and document every disclosure in our internal records.
We will notify you of any such disclosure where we are legally permitted to do so and where doing so would not compromise an ongoing investigation. If you believe your data has been disclosed unlawfully, you have the right to raise a complaint with the relevant data protection authority in the Philippines. You may also contact our support team directly at [email protected] to request further information about how your specific data has been handled.
What you can ask us to do with the information we hold about you
You can request a copy of the personal data jilimk holds about you at any time. We will provide this within a reasonable timeframe and in a format that is easy for you to read and understand. Simply contact our support team at [email protected] with your account details and the specific data you would like to review.
If any of the information we hold about you is inaccurate or out of date, you have the right to ask us to correct it. You can update basic account details directly from your account settings, or contact support for more complex corrections. We will action verified correction requests promptly and confirm the update to you in writing.
You may request deletion of your personal data when your account is closed and all regulatory retention periods have been satisfied. Note that certain records may need to be retained by law even after an account closure request is processed. We will inform you clearly of any data that we are legally required to keep and the reason for retaining it.
You have the right to object to certain types of processing, including any use of your data for profiling or direct communications beyond essential account notifications. To exercise this right, contact us at [email protected] with your specific request and we will respond within a reasonable period with a clear outcome and next steps.
What cookies jilimk uses, why we use them, and how you can manage your preferences
jilimk uses cookies and similar tracking technologies to keep your session active while you are logged in, remember your language and display preferences, and maintain basic platform functionality. These are classified as strictly necessary cookies and the platform cannot function correctly without them. We do not use third-party advertising cookies or cross-site tracking scripts on our platform.
We also use analytical cookies to collect aggregated, anonymised data about how players in the Philippines navigate and use the platform. This helps our team identify pages that load slowly, features that cause confusion, and areas where the overall experience can be improved. No individual player is identified through this analytics data.
You can control non-essential cookies through your browser settings at any time. Most modern browsers allow you to view, block, or delete cookies stored by individual websites, and your browser's help documentation will explain exactly how to do this. Blocking strictly necessary cookies may cause parts of the jilimk platform to stop working as expected.
Clearing your cookies will log you out of your current session and may reset any display preferences you have saved. If you need help understanding which cookies jilimk sets and what each one does, please contact our support team at [email protected] and we will provide a full breakdown. We review our cookie usage periodically and update this section of the Privacy Policy whenever our practices change.
The technical and organisational measures behind jilimk's data protection approach
All data transmitted between your device and the jilimk platform is encrypted using industry-standard TLS protocols. Our servers are hosted in secure data centres with restricted physical and network access, and all sensitive data at rest is stored using strong encryption. We conduct regular security assessments to identify and address vulnerabilities before they can be exploited by malicious actors.
Access to personal data within our systems is protected by role-based access controls, meaning that only authorised staff with a legitimate operational reason can view any given record. All internal access events are logged and reviewed periodically as part of our security oversight process. In the event of a confirmed data breach that affects your personal information, we will notify you promptly and provide clear guidance on what steps to take.
While jilimk implements strong technical measures on our end, the security of your account also depends on steps you take as the account holder. You should use a strong, unique password for your jilimk account and never share your login credentials with anyone, including friends or family members. If you suspect that someone else has accessed your account without your permission, contact our support team immediately at [email protected].
Be cautious of phishing attempts — jilimk will never ask for your password via email, chat, or SMS. If you receive any suspicious communication claiming to be from jilimk, do not click any links and report it to our support team right away. Taking these steps together with our platform-level protections gives your account the strongest possible defence against unauthorised access.
Our data retention schedule and what happens to your information after your account is closed
While your jilimk account is active, we retain all personal data necessary to operate your account, process transactions, and meet our regulatory obligations under Philippine law. Account data is reviewed periodically to ensure that only information that is still relevant and necessary is retained. If you have not logged in for an extended period, we may contact you to confirm whether you wish to keep your account open.
Your transaction history is retained for the full period required by applicable Philippine financial regulations, which may extend beyond the life of your active account. This is a legal requirement that jilimk cannot waive regardless of your personal data deletion request. All retained financial records are stored securely and are accessible only to authorised compliance staff.
When you close your jilimk account, we begin a structured data deletion process that removes non-essential personal information from our live systems within a defined timeframe. Certain categories of data — such as identity verification records, transaction logs, and correspondence related to disputes or investigations — must be retained for the periods prescribed by Philippine law and licensing conditions.
Once all mandatory retention periods have expired, remaining personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. You will receive a confirmation when your deletion request has been fully processed and all non-mandatory data has been removed. If you have questions about the specific retention period that applies to your data, contact us at [email protected].
How we handle updates and how you will be informed of any changes
jilimk may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements applicable in the Philippines, or improvements to how we explain our processes. Whenever we make a material change to this policy, we will notify registered players via the email address associated with their account at least seven days before the new version takes effect.
Minor updates — such as corrections to grammar, formatting improvements, or clarifications that do not change the substance of our practices — may be made without prior notice. The effective date shown at the top of this page will always reflect when the current version was last updated. We encourage you to review this page periodically so you are always aware of how your data is being handled.
Continued use of the jilimk platform after a policy update has taken effect constitutes acceptance of the revised terms. If you do not agree with any changes we have made, you have the right to close your account before the new version comes into effect. For questions about any specific change, reach out to our support team at [email protected] and we will explain the update in plain language.
If you have any questions about this Privacy Policy or want to exercise your data rights, reach out to [email protected] or visit our FAQ for quick answers.